We are delighted to inform you that we are accepting NHS bookings for ALL PATIENTS.
Private Patients (those who may have more complex needs or simply wish to exercise this option) are welcome to book using the same protocol where they can indicate their wishes on the registration form).
To keep you safe we will continue to implement social distancing measures and use appropriate PPE to protect everyone in the Dental Surgery.
We request that ALL our patients (especially if you are elderly or clinically vulnerable) to continue to wear a mask when attending their appointments.
Having healthy teeth and gums is even more important now, as good oral health is essential in helping you maintain your overall general health and well-being; it is also important that children grow up with a positive attitude towards their dental visits and thus are monitored regularly.
There are a number of important changes to the way in which we must ensure dental care is provided safely. As part of social distancing measures, we will communicate via email as much as possible.
Please read the important changes to the way we will operate below.
1. Complete online registration remotely or onsite prior to ALL appointments
Before your appointment, we will need you to fill in our online registration form that will then be verbally checked on the day of your appointment. Click here to fill in our online registration form.
2. Booking an appointment in person
In order to maintain social distancing, appointments we encourage contact via phone call or email on email@example.com. Where not possible you will need to make payment and fill-in the online registration form onsite; please arrive at least 10 minutes BEFORE your scheduled appointment (a single carer or guardian permitted to be with you). Please also ensure you are “travelling light” and avoid shopping bags, extra baggage etc.
3. Remote booking & paymentIn order to limit the numbers of people in the Reception Area, we ask that all payments be made in advance over the phone where possible. Transparency is important and we will always issue a treatment plan as normal.
4. Once you enter the Practice you will be asked to sanitize your hands and have a temperature check. If your temperature is unduly elevated, you will be asked to rebook or referred for onward care.
5. Additional measures
We pride ourselves on meticulous levels of infection control and prevention and will endeavour to ensure your Practice environment is ‘squeaky -clean’ for your protection. As part of this process non-clinical areas will be regularly cleaned with anti-viral surface wipes.
We would like to thank you for your patience, understanding by supporting our practice protocol. We value your trust and loyalty and look forward to seeing you soon.
We are here for you.
The ConfiDental Care Team
Throughout the 13 years I have attended ConfiDental Care, I have experienced a consistency in service and care better than any other dental surgery I have visited. As someone who is nervous when is comes to dentists – through a very bad experience as a young boy – I find the relaxed and professional manner of my present dentist very calming. I am at ease whenever I attend the surgery. Congratulations to Dr Faiz for putting together such an excellent team and in setting such a high standard of dental care.
I have attended Confidental Care since November 1998 and have always received excellent advice and treatment from Dr Faiz and his team. Thank you all for your care.
We have been attending the ConfiDental Care surgery since 2003 under the expert care of Dr. Khalid Faiz and his team. His professionalism is of the highest order. In 2008 one of us underwent a complicated implant procedure which involved replacing 4 front teeth on the lower jaw. These implants were a perfect match to the adjacent teeth mainly due to the excellent laboratory technicians employed by the surgery. “It brought my smile back”
I have been a patient of Dr Faiz at ConfiDental Care since 1998. During this time I have received excellent care, and when a procedure is necessary it is always fully explained and any questions answered. The staff are always friendly and helpful, and I would not hesitate in recommending ConfiDental Care to anyone, in fact I already have!
My dentist at ConfiDental Care, Dr Richard Brown, has always been very friendly, welcoming and informative when explaining various options of treatment. The thought of a visit to the dentist has never been traumatic for any of us, including the children! We’re all very happy with the service we receive from all the staff at the surgery and highly recommend ConfiDental Care to anyone looking to take up their services.
The care I have received from Dr. Faiz and his team has been over and above the norm. He has always known of my insecurity in “the chair” but puts me at ease, explains each step of the treatment process and reassures me. I have every confidence in him and trust his judgement implicitly. I would have no hesitation whatsoever in recommending him as a dentist to anyone who is lucky enough to join the practice.
Highly recommend. Professional service and friendly staff. New refurbishment to a high standard. Thank you for your help and making me feel safe.
Very happy with the service, friendly staff. The dentist helped me to make the right decision for my smile. Would definitely recommend!
I began to visit ConfiDental Care about a year ago where I was treated by Dr Faiz, and I will never look back. The dentists and the rest of the staff are welcoming, always made me feel at ease and the work on my teeth was done so effortlessly! I would highly recommend the clinic.
Highly recommend. Great dentists and staff!
ConfiDental Care! Its all in the name.
Thank you Team. See you soon.