We are pleased to announce that we are currently accepting NEW NHS Dental patients. With no long waiting lists, we offer prompt registrations and provide emergency appointments with rapid availability
Private Patients are welcome to book using the same protocol , there is a section on the form to specify your wishes. This may apply for patients who have specific dental needs, and, where appropriate your Dentist will advise.
Having healthy teeth and gums is important, good oral health is essential in helping you maintain your overall general health and well-being; it is also important that children form a positive atitiude through regular dental check-ups.
To deliver dental care is efficiently we will communicate via email as much as possible.
Please read the important changes to the way we will operate below.
1. Complete online registration remotely or onsite prior to ALL appointments.
Click here to fill in our online registration form.
Reception staff will receive this form and contact you to arrange a mutually convenient appointment.
2. Booking an appointment in person/on telephone/via email appointments
This is possible e.g. when inidcating an emergency appointment request. You will still be asked to register online as soon as possible ; we are able to upload your patient records more efficiently this way.
Reception can be contacted on info@confidentalcare.co.uk.
As well as our landline 020 8289 3388 we are contactable on our Surgery mobile number , 07344 714 752.
Please arrive at least 10 minutes BEFORE your scheduled appointment (a single carer or guardian is permitted to be with you). Please also ensure you are “travelling light” where possible i.e. minimise shopping bags, extra baggage etc.
3. Pre-payment of £30 applies in all cases for all new adult patients. We ask for this payment in advance at the time of booking, either over the phone by credit/debit card, or in person.
The pre-payment will be refunded if you are exempt from NHS dental charges. If you are a fee paying NHS patient, the payment is put toward the cost of your attendance.
Please note this payment is used towards a failure-to-attend fee or any cancellation made with less than 24hrs notice ( working day).
5. Additional measures
We pride ourselves on cleanliness and our infection control is of the highest standard, throughout the practice.
We would like to thank you for your patience and understanding when supporting our practice protocol. We value your trust and loyalty and look forward to seeing you soon.
The ConfiDental Care Team
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